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MultiPress Application Specialist
Hybrid- Bruges / Castricum / Remote, Vlaams Gewest, Belgium
Application Support
Job description
Bend questions into solutions as a MultiPress Application Specialist at Dataline & join our PRESS-like team!
Do you sense well when it's time for a joke? Or just barely? Either way, we're looking for a smooth communicator, with tons of energy and a service-oriented approach. Someone who is a good listener, and knows how to inspire our customers with his or her enthusiasm. Do you like helping people get ahead? Then this position is definitely for you!
The job
- Become a true MultiPress expert after thorough training
- Act as the first point of contact for our clients and project managers
- Provide support to clients on a daily basis
- Listen attentively, analyse and offer solutions and MultiPress insights
- Carefully track incoming queries in our helpdesk software
- Spot opportunities, and share them with your colleagues
Job requirements
Your Profile
- You have a passion for ICT, 2 to 3 years of working experience with MIS/ERP software or MultiPress and a good knowledge of Windows & Apple Macintosh
- You are communicative, creative and have great analytical and problem-solving skills
- You can empathise with the customer's situation and know how to transfer your knowledge
Our offer
- Full-time, part-time or 4/5? You decide!
- A salary with more than enough room to save, including meal and eco cheques and other fringe benefits
- An easily accessible office in Loppem - working from home is of course also possible
- 80 great colleagues, young & old, spread throughout Europe
- A wealth of great moments during the many teambuildings, company events, padel matches and kicker tournaments or when we celebrate our successes extensively!
About Dataline
Dataline is the undisputed market leader in the development of MIS/ERP software specifically for the printing industry. With our revolutionary software MultiPress, we help more than 14,000 users in 26 countries optimise their administrative business processes.
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